Support
To help answer questions you may have, please review our Frequently Asked Questions (FAQs), online manuals, and other help.
If you cannot find what you are looking for, please contact us for assistance.
We have new firmware out for PicoCount 2500 units and PicoCount 4500 units, version 2.41.
We recommend everyone upgrade there units to this new version to extend your battery life.
To upgrade your units download and install our firmware installer.
After you install just open up your TrafficViewer Pro software and connect your units one at a time.
You will be prompted to upgrade your units if they have older firmware in them.